Pre Chat Form. Messaging for whatsapp, facebook messenger, and sms. Building the correct experience necessitates specific attention to “out of office” hours to enhance the customer experience.
Using the PreChat Form tawk.to
This is a feature of live chat and requires one of these widgets: Web set up your embedded chat window; From the dashboard, select settings > widget. Customizable parameters in the embedded chat code; Messaging for whatsapp, facebook messenger, and sms. Create an embedded service deployment; Building the correct experience necessitates specific attention to “out of office” hours to enhance the customer experience. Use custom components with your chat window; Give users access to messaging. Web pre chat surveys are forms that collect contact information before a chat with a customer support agent.
Setup> quick find>embedded service deployments>view>cick edit on chat settings> you can see that prechat form can be customized with lightning components. Create an embedded service deployment; Companies use them to provide their support agents with the necessary information to solve customer inquiries. From the dashboard, select settings > widget. Customizable parameters in the embedded chat code; Web pre chat surveys are forms that collect contact information before a chat with a customer support agent. Give users access to messaging. This is a feature of live chat and requires one of these widgets: Use custom components with your chat window; Click forms at the top of. Web set up your embedded chat window;
